Kelsey C was extremely patient with me while I decided on a new washer and dryer. Some items were on backorder and I wasn't sure if I would like white. She was efficient and helpful during the process. Joel W and Justin R just installed the new appliances and did a great job. Fixed a vent that wasn't stable, explained operation of both appliances and made adjustments with ease. I have hardwood floors and they were very careful. Highly recommend!