I went to their store in Ephrata to purchase a new washing machine. The staff was helpful and knowledgeable and patient as i had my 4 kids along! they were able to fit me into their schedule to deliver the washing machine in just a few days and they removed they old one. Joe and Luke did the install and they did a great job. They were courteous, quick and answered any questions that i had. I will go to Martin's Appliance again and I will recommend them to others.