I've definitely been very satisfied with the way they work, over at Brick Doctor. THey're a communicative, attentive company and I really appreciate how they walk through with you, before starting work, and take pictures of everything in need of repair to confirm with you. They're really excellently communicative and there's no confusion at all with any part of the process which is great. I'm glad to have hired them all the times that I have, and I would definitely recommend them to others! Thank you!