I am the kind of person that it's either happy or I am unhappy with a service and in this case I would give them the absolutely highest rating. First of all, they did exactly what they said they would do, plus they found that we had cracks in the brick in the outside of our house and we had a structural engineer come in and assess the problem and he said that we didn't have structural issues, he said it was just the brick. However, when they came to do the work (and it took a few weeks for them to find exactly the bricks that matched perfectly) they found more issues than the engineered had designated in his assessment and they took care of that also. We could not be more satisfied and they work that they did, it doesn't stand out in any way you and you can not track anything about the area where they did the work. It was a perfect job.