We go to Appliance Liquidation Outlet all the time, and the salespeople are very nice and helpful. They help us with everything and set up the deliveries that are delivered on time. We got a washer and dryer for our parents and two sets for ourselves--we had gotten one and gave it away and then bought one for ourselves. My mom has had hers for a year and it's working great; we've had our new set for a month and it's working great; and, the one we gave to my brother and sister-in-law is also working great. My experience with Appliance Liquidation Outlet was overall a good one, which is why we keep going back. And, their prices are good but the delivery fee is a little expensive--but worth not having to move it upstairs.