From the receptionist to all other staff, Progressive Animal Hospital couldn't have been more helpful. I was in a dilemma and they really came through. My dog had a flea issue and I was with another vet, so I called them. I was looking for flea medication, but they didn't call me back for two days. I used a medication and called them back. They said since I had used the medication a week ago, they couldn't do anything. I couldn't believe that, so I called Progressive because my son uses them.
The receptionist was very sympathetic and said she would go check on a medication and consult with the vet. They got right back to me and said I could come pick it up. Then a couple days later I brought my bunny in. The vet was very knowledgeable about bunnies and explained a lot of things about what I was feeding her. He also took a skin culture, ran a test, did an exam, and gave her a shot.
The costs of medication and services were reasonable; I really can't complain. Overall I was very pleased. The pets are doing good now, and the treatment has been effective.