We have lived in Vegas for a very long time, since we are semi retired, and my husband had a back injury we had to have over water heater replaced. Original work installed was done by others but they had a problem with valve. We called Larkin and to the tune of $160 and 10 minutes to do WE ARE APPALLED at what you charged us!! From $6.95 trip charge, and $6 for parts and $149.50 for a service!!!!!! Read this and think twice even three times before USING THIS COMPANY, trust US WE WILL NEVER USE THEM AGAIN!!! Total RIP OFF what ashame!!