I'd gotten a flier, so decided to call on GD Medics day before yesterday. Cynthia in the office responded Immediately, and was so friendly and accommodating. She sent me a price quote, which sounded good, and said they can dispatch someone ASAP, or whenever I'd like. I asked for yesterday morning, and Jeff came. Quick service! They also called ~30 minutes in advice - considerate. Jeff gets A+++++ (and so does Cynthia) for ease, efficiency, friendly, professional, and wonderful. Jeff completely fixed my door in a quick time, and also was kind enough to teach me a little about garage door maintenance - that was the 'extra mile' he went for me. He had a totally comfortable demeanor - calm, assuring, confident, humble, and clearly takes pride in his work - and rightfully so. I appreciate every single thing about GarageDoor Medics, and give my enthusiastic recommendation. I'll return whenever I need help again. I think I also saw that they are BBB members, which I do find lends a real significant credibility, reliability, and quality. So glad I found them - my thanks.