Business Description:
Store in the Cities of Springfield, Decatur, Champaign, and Bloomington.
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Categories
appliance store
Dick Van Dyke Appliance World
3800 Wabash Ave, Springfield, IL 62711, USA
(217) 544-8180

Service

Will Recommend

Total Experience

Marty D.

Mt Zion, IL

Dick Van Dyke Appliance World

And I thought Lowes was bad

Deception and additional fees rule . They may meet prices when you bring in prices but then hold on . Free delivery means to the curb only . $ if you intend to actually use your appliances indoors . I made a delivery date 25 days in advance and guess what ; it didn't make it that day, computer glitch . so, one whole day shot , try it again in 2 days . My question being " What about same day service " Only emergencies I'm told . By the way , I checked 1 week before delivery and it was confirmed , one day before and confirmed only not to show on the requested day .
2nd day I was promised before noon which that 11:58 technically was before noon. Only took me 4 calls to the office to pin this down.
If you want to have them hook up your gas stove it is $70 . Took me 8 minutes to do it myself including checking with soap spray .
the delivery guy was cooperative and helpful but too little too late. I would starve to death before I would buy any appliance here.
And to top it off , 2 chips in the finish on the refrigerator