The entire process was great. Needed a new appliance with only a limited amount of space. Dave was so professional and was able to meets the specific needs I had. The delivery was also a great experience - Corey was polite, professional and just a great individual. Dick Van Dyke is fortunate to have such wonderful employees. They go the extra mile to make certain that the customer is #1. I will recommend any friends seeking a new appliance to visit DVD Appliance World. Thank you so much. I couldn't be more pleased!