Corey came out at my convenience to investigate an issue with a broken shelf in my 2 month old Samsung refrigerator. 7 days later, parts were in and installation was complete at no charge to me and again at my convenience. Corey was excellent. He showed up while my newborn was sleeping about 20 feet away from my refrigerator and repaired the issue with utmost care. He was done in about 10 minutes and didn't even wake her up. Thank you!!! Corey T21 437