The service man came into the house with big boots on and I asked him to wear those little booties that most all repair or service men wear and he had none. After his service call our temperature and the settings do not equalize as in the past and the clock is wrong.
To top it all off the service man wanted paid on the spot and talked about service agreements, but didn't have any with him. I asked him to tell the office to email an agreement to read. Never got one!