Business Description:
Heating/Cooling Residential & Commercial
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Categories
heating & air conditioning
general contractor
Rocky Top Air
7327 Oak Ridge Hwy, Knoxville, TN 37931, USA
(865) 474-1511
5 Stars

Robert J.

Knoxville, TN

5

very quick to fix my thermostat

They were super professional and very quick to fix my thermostat. Very fair pricing honestly. I'd recommend them to anyone who needs same day service

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5 Stars

Jenny F.

Knoxville, TN

5

They always get out here quickly to solve the problem

Jim our repair man is courteous and reliable. I wouldn't call anyone else.

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3 Stars

Matt S.

Knoxville, TN

3

Good Experience Overall

Rocky Top Air is a good company. This was not my first time using them. I have used their services for both residential and commercial properties. I have had different experiences with both. The commercial experience was great, the residential experience was...

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5 Stars

Dan S.

Knoxville, TN

5

They Always Call Ahead!!

We have been using Rocky Top Air for a couple of years. They have done repairs for us in the past. The most recent visit from them was to do semi-annual maintenance on our HVAC system. The servicemen are courteous and professional. I Highly recommend them. ...

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5 Stars

Chris S.

Knoxville, TN

5

Excellent

Rocky Top Air has always done a great job for me. This was not my first time using them. I have been using them for a few years now. They came out most recently for routine maintenance. Everything turned out fine. I stick with them because their pricing is fair...

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4 Stars

Kent F.

Knoxville, TN

4

Knowledgeble, and efficient, and corporate.

I used to use another company but they stopped doing residential work and referred me to Rocky Top Air. Rocky Top has been servicing my unit twice a year for the past two years and the service manager is a nice guy. Unfortunately, they are slowly becoming more...

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5 Stars

Carlotta W.

Kingston, TN

5

They've been great! Great customer service!

When I moved into my Granddad's one-hundred-year-old farmhouse, it didn't have any central heat or air-conditioning. The whole house was heated with a wood stove and they used fans for cooling. So one of the first things I did was hire Rocky Top Air to install a...

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5 Stars

Bonnie K.

Vonore, TN

5

Friendly, Competent and they Get the Job Done!

Rocky Top Air gives me the peace of mind to know I can call them at any time and they will respond quickly. I have a maintenance contract with them and they have been great. Someone else installed a system that had been giving me a lot of problems. Rocky Top Air...

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5 Stars

Meagan C.

Knoxville , TN

5

Excellent customer service!

Chris Howard was my technician that came out today to service my unit. Lots of problems going on for me but Chris was able to fix everything noted! Not only did they fix everything right away but very efficiently as well. Chris was very good at explaining everything...

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5 Stars

Joyce F.

Knoxville, TN

5

Really good people!

They are just some really nice people over at Rocky Top Air. They are very courteous, and I have used them for years. They do really good work for me, and I have never had any sort of problem with anything they have done. They are just all around good people, and I...

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5 Stars

Ron H.

Knoxville, TN

5

Great service, and very thoughtful people!

I have used Rocky Top Air off and on for about eight years. They are the ones who redid the heating and air conditioning system in our home about eight years ago. The last time they were here, they came out to do the routine maintenance. They always show up on time,...

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5 Stars

Christopher H.

Lenoir City, TN

5

Top Notch!

I have used Rocky Top Air for twelve years. I get fantastic service with them responding to "all" of my calls. They have done everything from service calls, installation, new construction, and replacement for me. Any problems that I may have they are on it! If they...

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2 Stars

John B.

Knoxville, TN

2

Not Happy With Current Contract

About eight years ago I had a system unit installed, but it was not of the quality of my previous one, so I switched from the prior company to Rocky Top Air. I ended up paying them a significant amount to have the system replaced and set up properly. Soon after I...

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3 Stars

Nancy W.

Knoxville, TN

3

Fair rating.

Rocky Top Air installed my new air conditioner about three years ago and they did a good job. The installers were really nice and they were polite. I have a service contract with them since I believe servicing makes things last longer and run better. However, two...

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5 Stars

Evan S.

Loudon, TN

5

Great Maintenance!

Rocky Top Air installed a new HVAC unit for me three years ago. It has been working great ever since they installed it. One of the reasons it stays in top working condition is the maintenance service they provide twice a year. The techs are very good at their...

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5 Stars

Carol Q.

Knoxville, TN

5

Great work, and very professional!

I have been a customer of Rocky Top Air for a long time. They come out twice a year to do the routine maintenance on my heating and air unit. They always do good work for me, and so good in fact, that I recommended them to two friends and neighbors of mine. What is...

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5 Stars

florence v.

Loudon, TN

5

Reliable, knowledgeable, professional

The technician, Bill, completed the requested maintenance, explained and reviewed the work and how it would improve our system, answered our questions concerning other maintenance we were thinking of having done. His professional knowledge and courtesy were...

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5 Stars

fred j.

Clinton, TN

5

Perfect Service

Always great service at a great price. I keep my Rocky Top installed units in shape with Service Agreements.

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5 Stars

joe c.

Knoxville, TN

5

Top notch and very professional

The tech was very good and did everything necessary to keep the unit in top running condition. Very professional. I am extremely please with this companies service

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5 Stars

bruce s.

Knoxville, TN

5

Techs have done an excellent job in past.

Service on my air conditioner units has always been done thoroughly, and techs take the time to answer any questions and make recommendations,

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