Rocky Top Air

Business Description:

Heating/Cooling/Plumbing Residential & Commercial

Categories

plumbing, heating, and cooling
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Reviews

5 Stars

Knoxville, TN

5

Excellent service

Tech was taking longer at previous location. I was notified that he would be a little later. I was very appreciative that they called me. I have always received excellent service. Read More

5 Stars

Knoxville, TN

5

very happy with your service

The Service guy was exceptional nice Read More

5 Stars

Knoxville, TN

5

Professional Service

On time, very professional service. We have used Rocky Top Air since they became a business. Read More

5 Stars

Seymour, TN

5

Competent service

The technician was punctual, friendly, and very helpful. He made sure that I understood each concern with the system, and was very efficient in his repairs. Read More

5 Stars

Maryville, TN

5

Great service

Would recommend Read More

5 Stars

Louisville, TN

5

Manny my Technician was thorough and efficient. Works well with customers.

Manny my Technician was thorough and efficient. Works well with customers. Read More

5 Stars

Knoxville, TN

5

i'm satisfied

Service rep was on time, polite, and solved the problem. Read More

5 Stars

Powell, TN

5

Great job by Bill the technician

Bill came out to one of my rentals and was great with the renters and getting me the info I needed. The only negative at all is it did take right at 24hrs before they were able to get to me. I was hoping for same day service but I know that's little unrealistic. :) Read More

1 Stars

Knoxville, TN

1

Billed Incorrectly; Waited on Refund for Almost a Month.

Have been a loyal customer for many years. The office and service tech have always been the best. Recently, I was having trouble with my HVAC and contacted RT to have them come out. At that time I made them aware that no one had contacted me to schedule my Spring... Read More

5 Stars

Knoxville, TN

5

Rocky Top Air always does a good job!

Matt came out on a Sunday, and got both my units up and running. The weather has been very hot, so I was grateful for the weekend service. Read More

1 Stars

Knoxville, TN

1

Having to dump several hundred $ worth of service charges into 3yr old HVAC unit from RT

3yrs ago Rocky Top sold me and installed a new $13k HVAC unit they claimed was more than sufficient to cool my 2000 sq ft home. This is only my 3rd summer with this unit and it struggles to keep my house at a normal set temp of 74 degrees. The last time it had... Read More

5 Stars

Knoxville, TN

5

Excellent service

Rocky Top Air installed our new A/H in 2015. We purchased a 3-year maintenance contract with them at the time. They check our system three times a year. We just renewed another 3-year contract. Service has been excellent throughout the time. Technicians are well... Read More

5 Stars

Knoxville, TN

5

Excellent service, excellent repair, excellent staff.

Outstanding experience all the way through. I will recommend them from now on. Read More

5 Stars

Oak Ridge, TN

5

Excellent service

Rocky Top Air fixed my air conditioner in a timely and efficient manner. Being 71 and handicap, I was really suffering from the heat and absolutely miserable. They squeezed me in and had my ac working the next day. Everyone was so professional from the first... Read More

5 Stars

Knoxville, TN

5

Good service, and Techs.

Thanks for all you did for us. I appreciate your attention to detail. I'm sure that when I have to replace my current unit, I'll call Rocky Top first. Thanks again. Read More

5 Stars

Powell, TN

5

They texted when they were on the way, and showed up when promised. Mitch Perdue was friendly and knowledgeable.

They texted when they were on the way, and showed up when promised. Mitch Perdue was friendly and knowledgeable. I highly recommend rocky top heating and air. Read More

1 Stars

Knoxville, TN

1

HVAC freon leak repair costing hundreds of $ after only 3yrs of regular use. Should not have to pay that amount of money for a relatively new unit.

Be very mindful when shopping for a new HVAC unit! Rocky Top installed a new unit for me they claimed was more than sufficient to cool my 2000 sq ft home. This is only my 3rd summer with this unit and it struggles to keep my house at my normal set temp of 74... Read More

2 Stars

Loudon, TN

2

see below!

The service man came into the house with big boots on and I asked him to wear those little booties that most all repair or service men wear and he had none. After his service call our temperature and the settings do not equalize as in the past and the clock is... Read More

5 Stars

Knoxville, TN

5

Great Service

We always have great service from Rocky Top Air -- nuff said Read More

5 Stars

Knoxville, TN

5

Great customer service

Great overall experience Read More