Rocky Top Air

Business Description:

Heating/Cooling/Plumbing Residential & Commercial

Categories

plumbing, heating, and cooling
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Reviews

5 Stars

Knoxville, TN

5

I have used them for 9 years and LOVE the service

I have shown many people that my system has MORE than paid for itself since Rocky Top Air installed it. I have every utility bill from before we had it installed to today and can PROVE it has more than paid for itself. Read More

4 Stars

Knoxville, TN

4

Quick identification of the problem

They identified the problem quickly and ordered the replacement parts. The new parts came as scheduled and they quickly called me to make an appointment to install the replacement parts. They also verified my warranty and followed up with the manufacture such that I... Read More

5 Stars

Loudon, TN

5

Excellent thorough service

Great job and took the extra time to make my piping right. Read More

5 Stars

Knoxville, TN

5

Timely, Friendly, Knowledgable

They were there when they stated they would be. They were friendly and courteous. They knew what they were doing and serviced our HVAC properly and told us what they did and why. Read More

5 Stars

Vonore, TN

5

Thorough Maintenance Visit

Mitch did the semi-annual maintenance in a reasonable amount of time, explained the results, and answered our questions. We then completed a new service agreement for 2018-2019. Good experience! Read More

5 Stars

Knoxville, TN

5

Great Company

Rocky Top has given us excellence service from day one. We have used them for years and have never had a complaint. The Service Technicians are efficient and friendly. The Office Staff has always been very pleasant and helpful. Would recommend this company to anyone... Read More

5 Stars

Rockford , TN

5

Very Professional and fixed the issues

Very pleased with Steve, the scheduling coordinator and the service tech, Craig Very professional, and knowledgeable , both of them Fixed our heat issues where we had been struggling for answers from multiple heat and air companies, they got to the bottom of it... Read More

5 Stars

Knoxville, TN

5

Were extremely pleased with Craig Edmonds !

Craig arrived on time and handled our problem in a professional and friendly manner. At the end of the service call he asked if we had any other issues, which we appreciated. Read More

2 Stars

Knoxville, TN

2

Too expensive did not bring appropriate equipment

They were to bring a air condition filter with their plumber and forgot two times never received the filter they were too expensive and took two trips Read More

5 Stars

Knoxville , TN

5

Excellent company to do business with.

Excellent customer service, very courteous staff, good communication, always arrive on schedule. I have given Rocky Top many referrals over the years and will continue to do so. Great company and people. Read More

5 Stars

Knoxville, TN

5

Love these people!

No matter when or what problem comes up they are always so amazing to get Richard out to my house. I have always been treated amazing from dispatch, to the office manager and the technicians. I just can’t say enough good things about Rocky Top Air! Read More

5 Stars

Knoxville, TN

5

Received prompt service.

Once the problem was diagnosed, the unit was replaced and that did take several days. Employees are very knowledgeable and polite. Read More

5 Stars

Knoxville, TN

5

Very good.

very good. Good information about the heating and cooling systems. Friendly service. Good work and service. Read More

5 Stars

Knoxville, TN

5

Great service

Craig Edmonds did a fine job for us on 2/13/2018. Prompt in arrival, thorough in carrying out his inspection, courteous in informing us of what we need to do to keep our AC/H units working effectively and efficiently. Good Ambassador for Rocky Top Air (a real bonus). Read More

5 Stars

Knoxville, TN

5

Technician Really Knew His Stuff

The tech that came to replace a failed fan motor also fixed my auxiliary heat issue that had plagued me since my new unit was installed by another company. The auxiliary heat was wired wrong and he found it in less than 5 minutes. The previous company had looked... Read More

3 Stars

Maryville, TN

3

Good company. Had a tech out next day for a system check-up.

Good service. Had a tech out next day for a system check-up. Would recommend for service. Read More

5 Stars

Sevierville , TN

5

Best service

Technician provided info on the system that we were never provided before. Was a great experience. Read More

5 Stars

Prospect, TN

5

Excellent service and professional technicians.

The only reason for 4 stars in Total Experience is they had to reschedule to a later time but they did call in plenty of time and the rescheduled time was close to the original time. Read More

5 Stars

Knoxville, TN

5

I don’t like to write these.

I don’t like to write these - if I didn’t like your service I wouldn’t call. Read More

5 Stars

Knoxville, TN

5

We are very happy with them

They are always on time or let us know when they will be here. They are very helpful and answer any question we have. Will recomWe hemend them to any one that we know looking for a good service team. Read More