Rocky Top Air

Business Description:

Heating/Cooling/Plumbing Residential & Commercial

Categories

plumbing, heating, and cooling
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Reviews

4 Stars

Knoxville, TN

4

Knowledgeble, and efficient, and corporate.

I used to use another company but they stopped doing residential work and referred me to Rocky Top Air. Rocky Top has been servicing my unit twice a year for the past two years and the service manager is a nice guy. Unfortunately, they are slowly becoming more... Read More

5 Stars

Kingston, TN

5

They've been great! Great customer service!

When I moved into my Granddad's one-hundred-year-old farmhouse, it didn't have any central heat or air-conditioning. The whole house was heated with a wood stove and they used fans for cooling. So one of the first things I did was hire Rocky Top Air to install a... Read More

5 Stars

Vonore, TN

5

Friendly, Competent and they Get the Job Done!

Rocky Top Air gives me the peace of mind to know I can call them at any time and they will respond quickly. I have a maintenance contract with them and they have been great. Someone else installed a system that had been giving me a lot of problems. Rocky Top Air... Read More

5 Stars

Knoxville , TN

5

Excellent customer service!

Chris Howard was my technician that came out today to service my unit. Lots of problems going on for me but Chris was able to fix everything noted! Not only did they fix everything right away but very efficiently as well. Chris was very good at explaining everything... Read More

5 Stars

Knoxville, TN

5

Really good people!

They are just some really nice people over at Rocky Top Air. They are very courteous, and I have used them for years. They do really good work for me, and I have never had any sort of problem with anything they have done. They are just all around good people, and I... Read More

5 Stars

Knoxville, TN

5

Great service, and very thoughtful people!

I have used Rocky Top Air off and on for about eight years. They are the ones who redid the heating and air conditioning system in our home about eight years ago. The last time they were here, they came out to do the routine maintenance. They always show up on time,... Read More

5 Stars

Lenoir City, TN

5

Top Notch!

I have used Rocky Top Air for twelve years. I get fantastic service with them responding to "all" of my calls. They have done everything from service calls, installation, new construction, and replacement for me. Any problems that I may have they are on it! If they... Read More

2 Stars

Knoxville, TN

2

Not Happy With Current Contract

About eight years ago I had a system unit installed, but it was not of the quality of my previous one, so I switched from the prior company to Rocky Top Air. I ended up paying them a significant amount to have the system replaced and set up properly. Soon after I... Read More

3 Stars

Knoxville, TN

3

Fair rating.

Rocky Top Air installed my new air conditioner about three years ago and they did a good job. The installers were really nice and they were polite. I have a service contract with them since I believe servicing makes things last longer and run better. However, two... Read More

5 Stars

Loudon, TN

5

Great Maintenance!

Rocky Top Air installed a new HVAC unit for me three years ago. It has been working great ever since they installed it. One of the reasons it stays in top working condition is the maintenance service they provide twice a year. The techs are very good at their... Read More

5 Stars

Knoxville, TN

5

Great work, and very professional!

I have been a customer of Rocky Top Air for a long time. They come out twice a year to do the routine maintenance on my heating and air unit. They always do good work for me, and so good in fact, that I recommended them to two friends and neighbors of mine. What is... Read More

5 Stars

Loudon, TN

5

Reliable, knowledgeable, professional

The technician, Bill, completed the requested maintenance, explained and reviewed the work and how it would improve our system, answered our questions concerning other maintenance we were thinking of having done. His professional knowledge and courtesy were... Read More

5 Stars

Clinton, TN

5

Perfect Service

Always great service at a great price. I keep my Rocky Top installed units in shape with Service Agreements. Read More

5 Stars

Knoxville, TN

5

Top notch and very professional

The tech was very good and did everything necessary to keep the unit in top running condition. Very professional. I am extremely please with this companies service Read More

5 Stars

Knoxville, TN

5

Techs have done an excellent job in past.

Service on my air conditioner units has always been done thoroughly, and techs take the time to answer any questions and make recommendations, Read More

5 Stars

Knoxville, TN

5

honest and reliable

These people will do everything they can to fix your unit , no matter how old. They do not pressure you to buy a new one and when we are ready for one we will buy it from them. The tech was efficient and resolved the problem promptly! Read More

5 Stars

Seymour, TN

5

Professional

Professional Read More

5 Stars

Knoxville, TN

5

Great service

They arrived with in a hour of my call, found the problem. They were back the next day with the part and fixed my heating unit. Tech was very friendly and knowledgeable Read More

5 Stars

Loudon, TN

5

Excellent Service

Tech people are very good to talk to about my system Read More

5 Stars

Knoxville, TN

5

fixed a gas line

great and prompt work Read More