I felt that the people at Affordable Air were honest and very professional! They were very timely in things like getting us a quote and getting the AC and heater units installed. They came recommended by someone I trust and had many good reviews as well! The main reason I like their service is that I feel that Shane was just really honest, and that he gave us some really good options and information on the different units. The installation went great as well, and everything is functioning to my satisfaction! I have no complaints and am glad that they were recommended to me!