Satori's Auto Service

Business Description:

We are a one stop Auto Mechanical & Auto Body Repair Shop employing Certified Master Technicians. We are your dealer alternative for Import & US made vehicles.

Categories

auto repair & service
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William's Review

Service

Will Recommend

Total Experience

Manitowoc , WI

Satori's Auto Service

Lost Trust

I am new to the area and had used Satori's on a number of occasions. Up until my last experience I was perfectly happy with them even though I thought their prices were a little high. On my most recent experience I had a catalytic converter problem but was told it would not harm my engine to continue to drive the vehicle until I could decide about replacement options. On the way home my truck would hardly run so I called Satori's and ask for advice on best options to correct my issue. They promised to call me back but a week later I still haven't heard from them. I found a local shop myself and had my converters replaced at a reasonable price. I lost trust with Satori's and will be taking my business elsewhere.

comments

Hi William, Sorry you feel this way. We called you the next day and left a message and did not receive a call back so we called again and still did not get an answer. I am glad your problem was resolved. Please call us again when you need service. Best wishes, Greg Satori

Satori's Auto Service commented on 03/29/2018