Business Description:
We are a one stop Auto Mechanical & Auto Body Repair Shop employing Certified Master Technicians. We are your dealer alternative for Import & US made vehicles.
Categories
auto repair & service
Satori's Auto Service
1620 N 30th St, Manitowoc, WI 54220, USA
(920) 684-7911

Service

Will Recommend

Total Experience

Mary B.

Whitelaw, WI

Satori's Auto Service

MY PARTNER & I HAVE A LOT OF EXPERIENCE & KNOWLEDGE ABOUT VEHICLES. GREG COMES ACROSS AS SATORI'S IS NEVER WRONG & CAN NEVER MAKE A MISTAKE.

WE KNOW OUR VEHICLES VERY WELL, AND, NO! THEY ARE NOT NEGLECTED! WE FIX THEM AS THEY NEED TO BE FIXED, OFTEN BEFORE ANYTHING GOES WRONG. WE ALWAYS DO THE REGULAR MAINTENANCE ON OUR VEHICLES, AS IT IS CHEAPER FOR US TO DO IT. AND WE KNOW HOW TO DO IT! I FORMERLY WORKED IN A SEMI-TRUCK GARAGE, REBUILT ENGINES & NUMEROUS OTHER ITEMS ON ALL TYPES OF VEHICLES. I CAN FEEL AND HEAR WHEN THERE IS SOMETHING GOING WRONG WITH A VEHICLE. I HAVE ALREADY TAKEN ONE OF MY TRUCKS TO SATORIES PREVIOUSLY BECAUSE I WAS EXPERIENCING AN ISSUE WITH IT. YET, THEY SAID THAT THEY COULD NOT DUPLICATE THE PROBLEM. I WOULD GLADLY TAKE MY VEHICLES TO SATORIES FOR NEEDED SERVICE, BUT WILL NOT BECAUSE WHEN I TAKE IT THERE FOR A SPECIFIC PROBLEM, IT ALWAYS ENDS UP AS COSTING MORE BECAUSE MORE ISSUES ARE BROUGHT UP. THEN, IT COSTS US TWO ARMS & TWO LEGS TO GET IT BACK! WE REALLY COULDN'T AFFORD $700 TO JUST GET MY TRUCK RUNNING AGAIN! AND, THEN EXPERIENCED PROBLEMS WITH IT THE DAY THAT I PICKED IT UP!!!!!!! WHEN IT WAS SUPPOSEDLY FIXED!!!!!

comments

Dear Mary Jo,
I appreciate you letting me know how you feel. I do make mistakes though I am confident in my knowledge, understanding, and recommendations of vehicle repair and service. With 37 Years and counting of experience, I better come off as knowing what I am talking about and confident in my recommendations. I have been a professional auto mechanic since 1982 when I entered and graduated from Lakeshore Technical College. I have been a certified Master Auto Technician since 1986 with certification for Advanced Engine Performance. I was recognized as an Accredited Automotive Manager by the Automotive Management Institute. We have owned a successful business since 1997. With all this experience and knowledge, I also know when working on vehicles things can still wrong and more problems occur. When this happens, we stand behind our work 100% and take care of our customers as much as they will allow us to.
This truck you are driving is 18 years old with many miles; and yes, it does need repairs and service. Most people appreciate our thoroughness and expertise and a few people would rather not know what they can all do to get a vehicle properly repaired and maintained. This is OK, and I can accept we are not for everyone. I have called you and left message numerous times and have not received a call back. If you would like us to look at your vehicle at no extra cost, please contact me back. Thank you.
Sincerely, Greg Satori.

Satori's Auto Service commented on 02/08/2018