DO NOT USE THIS COMPANY!
This is the worst company I have ever dealt with. Bar NONE! We had a two bedroom apartment which we accessed via an elevator and were moving less than 10 miles away into a 4 bedroom house. We were quoted 5 hours for the move, approximately 600 dollars. They sent 3 workers who worked at a less than eager pace. Because we were in a city one person had to stay at the truck to guard the belongings, and another worker told us it was his first day on the job. When all was said and done, it was over 12 hours later, the legs on our dresser were broken, the wall was dented in the new house, and a light fixture had been ripped from the ceiling. They require cash payment, so I was prepared for 10 hours and was unable to pay the extra two hours. I was willing to let all of that go as the repairs were approximately 200 dollars for the damage and I didn't have enough money to pay for the extra time. As bad of an experience as that was, I wanted to move on. However things got much worse.
After 2 weeks of settling into the new house, I finally got around to setting up my 64" Samsung plasma TV (paid over $2K for TV) which was in PERFECT working condition before the move. After hanging it on the wall, hooking up the cable and attempting to turn it on, it was obvious that something was very wrong. It had no picture, made a horrible humming noise, and upon closer inspection I could see a small crack in the glass in the corner of the screen.
Upon learning of this damage, I have been calling the owner Matt for 3 days now, leaving voice mail messages and messages with the secretary Brian (who accused me of lying about the TV in an attempt to avoid taking responsibility), and have yet to get a response from anyone.
I hired professional movers because I wanted professional help in moving my valuables by an experienced and careful crew. I am completely disappointed by my experience, but even more let down by the response from the owner and his employees. Choose a moving company that cares for your structure, belongings and takes responsibility when they make an error be it in a gross misestimate of the cost of the move, or damage to your valuables. DO NOT CHOOSE COLLEGIAN