I live in the lower level of my daughter's house which has a sump pump. I've had to call Garner Plumbing Services a few times to service it. Most recently, the motor went out and they replaced it. Before then, something got down into the sump pump and clogged it. Garner opened it up to remove the item. Both times, they've done a fine job. I recommend Garner Plumbing Services.