Village Plumbing and Heating helped us with a water heater, plumbing, fixtures, and more. There is a difference in the service people. Depending on who you get, you get a little bit different skill level. With one technician, John, everything was perfect, with the other I had a little difficulty. John seems to do everything very good. I would continue to use Village Plumbing and Heating. What I needed repaired got repaired correctly. The only issue is the cost of certain things, which seems to be a little high. I would still use them.