Business Description:
Founded in 1962, we're one of the largest full-service air conditioning and heating contractors in North Texas and we're still a family-run business. 24-7 service
4 144 reviews
Categories
heating & air conditioning
Comfort Experts, Inc
3601 Hulen St #101, Fort Worth, TX 76107, USA
(940) 891-1556
http://www.comfortexpertsinc.com

Service

Will Recommend

Total Experience

William M.

North Richland Hills, TX
Comfort Experts, Inc

Needed Constant Revisits - Had Many Problems With Installation

We had a new system installed this past summer, and I don't know how many times Comfort Experts had to come out and do work on the brand new system. It had something wrong with it, and when they worked on it, they ended up disconnecting some pipes which spilled onto the ceiling and needed to get repaired. It turned into a constant cycle of them coming for the repair, saying that everything was good, and then the city inspector saying that they did something wrong. Now, the system seems to be working pretty well, but it was a long and tedious path to get there. In total, I would just not recommend their service.

comments

Thank you for taking the time to share your feedback with us. We apologize for any inconvenience you may have experienced in using Comfort Experts for your furnace. We do want to take the time to make things right with your experience, and have forwarded your comments along to our Owners, Customer Relations Manager, and Service Manager, who are currently looking into your call to gather additional information, as well as develop a resolution to ensure you are fully satisfied. Our Customer Relations Manager will contact you directly to discuss your experience as a whole. Again, we appreciate you sharing your feedback with us.

 Comfort Experts, Inc commented on 05/02/2018
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