Billy, the man who owns The Jordan Insurance Agency, was very helpful when I called. He explained everything to me when we needed to buy insurance on our own because we were no longer getting company insurance. Insurance is very confusing now with all the laws that have been passed in the last few years, and he was able to help me choose a plan that meets our needs. Jaqueline is the one who ended up following up with me. They were both very knowledgeable about the product they were selling, which is great because that's not always the case with insurance agencies.