Business Description:
The Jordan Insurance Agency provides insurance solutions for Individuals,Families,and the Small Business. To learn more about how our service give us a call today.
5 174 reviews
Categories
insurance agents
The Jordan Insurance Agency
15830 Ballantyne Medical Pl Suite 120, Charlotte, NC 28277, USA
(704) 926-7565
http://www.thejordaninsuranceagency.com

Service

Will Recommend

Total Experience

Kristie B.

Brevard, NC
The Jordan Insurance Agency

Very Confusing Experience

I recently got in contact with The Jordan Insurance Agency and as a whole, the process has been pretty confusing for me. When I got in contact with the company, they ended up proposing three ideas. They said that I could get in contact with Medi-Share, or go to American Health Alliance (for help with physicals and stuff), or that I should go with RX Help Centers.

I have had a lot of issues with communication and it seems some of the workers I got in contact with didn't fully understand what they were doing (for example, I got a call saying that they didn't receive my application, even though I sent it in twice). The work has been very time-consuming and difficult, but I wouldn't blame The Jordan Insurance Agency for how confusing the process has been for me.

comments

Kristie,
I am very sorry you did not receive the best service that we could provide you when you tried to enroll. I am happy to speak with you to figure out your situation.
In this review, the client mentions things that need to be corrected. First, we do not work with any company name American Health Alliance and what she stakes the coverage is for is incorrect. The Rx help center is not affiliated with TJIA and nor and I paid anything by this company. I don't even have a link for enrolling someone.
We do work for Medishare but if she had problems with them at all. The company would immediately be asked me to reach out to the client to address the issue. So, in conclusion, Kriste may have spoken to several people of which may not be with my agency and all the information seems to be running together at this point. I am happy to assist her to figure out her situation if it is something I can actually do.

 The Jordan Insurance Agency commented on 02/12/2018
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