Recently we found melting ice cubes and rising temperatures in our refrigerator. Despite a busy schedule, Doug came immediately and casually spoke with me during his evaluation and recommendations. The immediate "fix" was unsuccessful as Doug said was possible and I phoned Lake Country Repair again the next day. Doug's schedule was full, but he came again, in the evening, despite a long day of work. He concluded the frig had to go, be replaced. He was so kind and so professional. We have found a repair business we trust and will refer others to Lake Country Repair.