My family has used Lake Country for several years, and probably a half dozen repairs or more. Doug has always tried to solve the problem--at no charge--over the phone first, and has always tried to do the best possible job at the lowest possible cost.

For example, who would have expected that a repair service would identify parts of a ten year old washer or an 18 year old furnace that were still under warranty? Lake Country did. Instead of charging for the parts, which I would never have questioned, Doug replaced major assemblies for the cost of labor only, saving hundreds of dollars. That's just outstanding customer service. I've sent a lot of people to Lake Country and they've all had similarly satisfactory experiences.