Lake Country Repair

Business Description:

Residential and commercial appliance repair Milwaukee and Waukesha, WI area. Heating & A/C. Refrigeration. Prompt, factory-trained, professional technicians.

Categories

appliance rental & repair services
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Reviews

5 Stars

Waukesha, WI

5

Always reliable and honest

My family has used Lake Country for several years, and probably a half dozen repairs or more. Doug has always tried to solve the problem--at no charge--over the phone first, and has always tried to do the best possible job at the lowest possible cost. For... Read More

5 Stars

Waukesha, WI

5

FANTABULOUS, beyond-expectations style service!

Doug was incredibly courteous; calling 15 minutes prior to arriving; taking-off his shoes when entering my home (although it wasn’t necessary); and immediately began diagnosing the problem with my 9-year-old Maytag wash machine. He kept me apprised on what he... Read More

5 Stars

Mukwonago, WI

5

Great Service

Called for dryer repair and they were able to send someone out within a couple of hours. Service was quick and serviceman was very polite. Would definitely use this company again. Read More

1 Stars

Dousman, WI

1

I called Lake Country Repair based on the reviews...have had and used a VERY reliable, fair person for years in the Wales area. He was not sure he would be able to repair a GE washer based on past experience with GE (getting parts) so I looked to the website for an alternative.... I so wish I would have given the other appliance service the chance to try and fix our washer. First of all, the appointment was scheduled between 1-3. I even had my mother-in-law come over in the cold to make sure someone would be home.... I had to leave to get my boys from school, and upon my return home (15 minutes total) my mother-in-law said the phone had rung, but by the time she got there, no one was there (and no message). I immediately called back to see if I missed Doug. I was told to call his cell in case that was him (to this day, I do not know). My call went to voice mail, but he did return my call. He told me he couldn't be there until later...(at this time, it was 2:30pm). He asked what a good time would be and I responded "NOW" - He said he couldn't be there then. I told him I had to leave by 7pm for the evening, I also had a car that was being serviced that I needed to pick up and I didn't want my 80 year old mother in law driving home in the dark unnecessarily. He asked if I needed to be home when he did the repair. I was not at all comfortable having someone I've never met in my home alone so I responded that Yes, I did need to be there. He then said he could be there after 5. (keep in mind the appointment was 'either' 1-3 (as I had requested) or 2-4 as he told me - REGARDLESS, 5pm is not either! He was at my house a total of 25 minutes. What it ended up being was a clogged drain pipe.... He proceeded to wet vac it out... spilling water ALL OVER the floor immediately in front of the washer - which I cleaned up.... (not him). He then showed me the drain, all gunked up... For which I cleaned it off... He started to put it back in the washer and it was still quite filthy so I said "Shouldn't that be rinsed off?" (Since that ended up being the reason for the service call). So once again, I washed it off and he inserted it back in... So, he wet vac'd out the pump, emptied it once on our lawn, I cleaned up the mess he made from the water, I cleaned the gunk off the pipe, I rinsed it off, HE put it back in and closed it up.... Total appointment time.... 25 minutes... Original bill $175... BUT if I paid cash, I received the 'bargain price" of "only" $150. TOTAL RIP OFF ! Never have been so disgusted and so angry in my life with a repair service. The one good thing, the washer is working BUT I Will NEVER use them again and would NEVER recommend them.

Did not arrive on time or in the time frame promised. Spilled water all over the floor in front of the washer, which I cleaned up. I also cleaned off the gunked up pipe and proceeded to stop Doug from putting it back in dirty, as I thought it would be a good idea... Read More

5 Stars

Cudahy, WI

5

Dryer repair

I have just found my forever appliance repair guy. I had a problem with my gas dryer not drying my clothes properly. I called LCR and Doug come out knew what the problem was right away explained everything to me got right to work and had my dryer working in no time.... Read More

5 Stars

Pewaukee , WI

5

Excellent!

Today I found my FOREVER appliance, heating and air-conditioning repair business! Excellent, Excellent, and Excellent is all I can say! I live in the Lake Country area, but as far as I know they travel to other areas as well. I called yesterday and set up service to... Read More

5 Stars

Waukesha, WI

5

technician James performed all repairs professionally AND conscientiously as he explained all need repairs complete with background and rationales for need parts/labor--great job

Would highly recommend. Very prompt and excellent repair technician. All work performed and charged appropriately. Great experience. Read More

5 Stars

Brookfield, WI

5

Fabulous Service!

We struggled through much of this hot summer without air conditioning because our 40 year old central air had finally given up. After getting another bid, we called LCR. Doug gave us a fair bid and was able to come out the same week, even though it was a super... Read More

5 Stars

Pewaukee, WI

5

Great company

I have used LC Repairs a bunch of times as do a couple of my family members! Doug is great he is so relabel and honest always on time and makes sure I understand what is wrong with the aplience! I defiantly will be calling him again when I have aplience problems! Read More

5 Stars

Whitefish Bay, WI

5

Excellent

Excellent service, very prompt, would use them in future if needed. Better than other repair service that we have used in past. Excellent customer service by technician Read More

5 Stars

New Berlin, WI

5

Integrity and Ownership

I had a problem with my 5 year old washer and Doug came out to diagnose the problem immediately. Unfortunately it was a major part that he had to order and it would take about 3 days to get in. As soon as it came in he came back to my house and tried to remove the... Read More

5 Stars

Pewaukee, WI

5

Personal, Prompt and Professional

Recently we found melting ice cubes and rising temperatures in our refrigerator. Despite a busy schedule, Doug came immediately and casually spoke with me during his evaluation and recommendations. The immediate "fix" was unsuccessful as Doug said was possible and... Read More

5 Stars

Waukesha, WI

5

Excellant service.

I have been more than pleased with the service that I have received from Doug. He is always on time and his quotes for repairs are always accurate. I highly recommend Lake Country Repair. Read More

5 Stars

Wales, WI

5

Honest & Reliable

I was very pleased with the service from Lake Country Repair. It was so nice to talk to a real person when making the appointment, and she was professional and friendly. Doug came out at the appointed time and diagnosed the problem with my refrigerator right away.... Read More

5 Stars

Bayside, WI

5

Great job and friendly prompt service.

I would highly recommend Lake Country Repair. Read More

5 Stars

Franklin, WI

5

Ice Maker Repair

Our ice maker stopped working and the technician with Lake Country Repair was able to diagnose the problem almost immediately upon the first visit to our house. The part arrived in a timely manner and was installed and working perfectly within 10 minutes of the... Read More

5 Stars

Waukesha, WI

5

Excellent, professional, thorough job!

He showed up (in a company van with uniform) when he said he would. Did a thorough fact finding and needs assessment. He explained the solution and why. He even cleaned up both the inside and outside remaining debris. I also was given a discount on services... Read More

5 Stars

Pewaukee, WI

5

Oh my goodness!!! I've become a Raving Fan of Lake Country Repair!!!!!

Last Thursday I had water in my basement thinking it was the air conditioner. Doug's schedule that day was jammed and completely full. I was pretty scared, fearing additional flooding. Doug found time, ran over to my house, diagnosed the problem immediately. He was... Read More

5 Stars

Pewaukee, WI

5

I Trust Lake Country Repairs, I Love the Friendly Service & I KNOW They Have My BEST Interests At Heart

Lake Country Repair was recommended very highly by my sister over a year ago. I had an emergency repair and they fit me into their already very tight schedule. The repair was done perfectly and a very fair price was charged. I had another emergency repair and... Read More

5 Stars

Brookfield, WI

5

Nobody more trustworthy and reliable!

I stumbled upon Lake Country Repair several years ago when we were struggling to find someone to fix a Dacor appliance under extended warranty. Doug came out within days and did the work for us, offering honest opinions about repair needs, cost and tips on upkeep... Read More