Whitmore was extremely responsive as they were on site within 2 hours of our call on a Sat morning and they fully explained everything they were going to do, The workman were extremely neat, moved furniture and protected the work area since the work had to be done from an interior room. All of this was done for a very reasonable cost (they clearly identified their rates prior to starting). Not only would I use them again if needed, but we will highly recommend them to anyone needing animal removal or control.