We're new to the area and found SW Chem-Dry customer reviews convincing enough to use their service. At the point of replacing all the wall to wall carpet in four bedrooms, due to the excessive wear and soiling, we decided instead to first consider cleaning them and hope for the best. To our amazement, Bobby and James were able to bring new life to all the carpet as well as the tile/grout throughout the entire house!! We are pleased beyond words, and will certainly be referring these guys to our neighbors!