Big Al's Specialty Movers Inc.

Business Description:

We are a full service moving company. Big or small we move it all!

Categories

moving & storage
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Jana's Review

Service

Will Recommend

Total Experience

Vancouver , WA

Big Al's Specialty Movers Inc.

Under staffed and slow

This was my second time using Big Als. The first time I would give 5 stars, this time 2. They didn’t staff with enough workers and of the 3 they sent, 2 were great, the other was physically unable to work very fast. He could often be found gasping for air in a corner of the house or in the truck. I felt bad for him. They took 6 hours to load a truck for a 2 bedroom house. In the unloading, they brought in another guy so it went faster. However, they didn’t reach my house until 9 pm because they had to drive an hour out of the to get to a weigh station since the move was based on weight. I’m not sure I would use them again

comments

Hello Jana,
We value your honest feedback, this allows us to evaluate our movers and procedures to ensure we are always on top of our game. Although we only earned 2 stars this time, we always strive for 5 stars!!!!! Fortunately we came in $489.25 under our estimate. We hope for the chance to service you again in the future.
Sincerely, The Crew at Big Al’s

Big Al's Specialty Movers Inc. commented on 04/15/2019