Business Description:
Whether you're looking to switch companies to lower your electric rate or shopping for electricity to power your new home in Texas, Bounce Energy has a plan that fit
Categories
government services

Service

Will Recommend

Price for Value

Leslie E.

Texas City, TX

Bounce Energy

TERRIBLE COMPANY

This company is the ABSOLUTE WORSE company I have ever dealt with. I was charged for services that I had cancelled before the start date, and I am still waiting for my money to be refunded back to me. It has been over a month, and they are still having me play the waiting game. I would highly recommend you look for business elsewhere, otherwise you may be put in a similar situation. The customer service is rude and have no answers for my questions. Their answer is always "please wait 3-5 business days. ITS BEEN WAY LONGER THAN THAT!!!! Save yourself the time, money and stress. Stay away from this company.