Overall, never had any issues. I've been with them for over 12 months and i've been a satisfied customer. I used this coupon code, 1589531, and got $75-$100 off my first bill! I've gotten free movie tickets and $50 visa gift card for paying on time every month! Highly recommended, considering I love all the free perks they give me :) I have a family of 5 in a 4 bedroom home, and as you can imagine that's a lot of electricity to be spent. My monthly bill in the summer time ranges from only about $125-$175 depending on the usage, which to me is AWESOME! Use Coupon Code: 1589531 for $75-$100 off your first bill. Just call them and let them know :) I've had many of my family and friends use that coupon code and all received the bill credit.