Business Description:
Whether you're looking to switch companies to lower your electric rate or shopping for electricity to power your new home in Texas, Bounce Energy has a plan that fit
Categories
government services
Service
Will Recommend
Price for Value
Save yourself, and don't choose Bounce Energy.
Customer Service sucks. When I called to the customer service, the agent on the other side was not even capable of looking up my account, and asked me" are you sure you are with Bounce Energy"? When I changed my address, she kept taking the wrong house number, and was not even bothered to check the house number with me. When I asked her to repeat the number to me, she said "Oh I already submitted it", and it turned out that she had the wrong house number. Save yourself, and don't choose Bounce Energy.