Bounce Energy

Business Description:

Whether you're looking to switch companies to lower your electric rate or shopping for electricity to power your new home in Texas, Bounce Energy has a plan that fit

Categories

government services

Monika's Review

Service

Will Recommend

Price for Value

Dallas, TX

Bounce Energy

HORRIBLE SERVICE!

Save yourself the hassle and use another company. I have been a customer for 2 years and the service is horrible. Countless phone calls (I've literally spent hours on the phone) and emails to Supervisors, who don't respond, about my paperless bill not being sent. I have literally be dealing with this paperless billing issue for AN ENTIRE YEAR! They draft my bank account but don't send me the bill. It also took 3 months and countless emails/calls to get my 6 month reward. I filed a complaint with the BBB and Bounce's Director of Cust. Svc. responded by saying that I should have called them again if I still wasn't getting my bill. Who does that?!?! This is by far the WORST SERVICE I've ever received! My contract ends next month and I will not be renewing.