I had an excellent experience with Floor Coverings Intl. Most recently, they re-carpeted the front of the TV area and added refinished hardwood floors in the dining room. This was only my first time using them, but if I ever needed their service again, I would use them again. I thought that the staff did an amazing job. They were courteous, knowledgeable and were very honest with us - they told us what to expect and everything looks beautiful. The only concern I had was that the hardwood flooring was the commercial grade finish, but it seems like it scratches kind of easily. Overall, I would definitely recommend them to other people.