They do good work
This was my first time using Window-ology. I was doing a full kitchen renovation so my whole kitchen was basically gutted and redone. I had them do a wood woven Roman shade for my kitchen window that matches the wood flooring that I now have in the kitchen. I also had them replace an old set of blinds in our office. It all turned out really nice. When I called initially, whoever answered was very nice and immediately set me up with an appointment for someone to come out. The delivery was on time, and the guy who hung them did a great job.
There was a little mix up with the appointment time, and she didn't show up with the wood woven samples, but she was able to come back later in the day so that piece worked out fine. She was very patient while we held the samples up and all that until we got the closest match. There was also a little bit of confusion on the quote she left. She left a quote for the roman shade, but not for the shade in the office. It was just a total sum - not itemized. I was a bit confused and had to call in about that, but it worked itself out, too.