I was really pleased when I called about having my units serviced since I suspected a small leak, to hear that it would not be a big deal and they came out the next day. Unfortunately, it turns out that was just a ploy to get out there and do the same shady dealing every other AC company is known for. There was indead a small leak and I asked if he could repair it or replace the part that was leaking. It wasn't big enough leak yet to be effecting the AC. It was still working and the unit was just losing freon slowly. I know how leaks work and they don't stay small so I wanted it repair but I was shocked when the tech said that he could fix it but would not do a simple repair or replacement of the bad part. When I asked what he recommended instead, of course it was the most expensive option possible, replace the entire unit. Not only was that his recommendation but he flat out refused to do any type of repair or replacement at all! He would only "put his name" on an entire unit replacement.

His explanation was simply that he did not believe in putting new part on an old unit that would continue to breakdown over time. I really would hate to see what he said if my car hose sprung a leak. He may recommend that I replace the whole engine or get a whole new car to fix a simple problem. Needless to say, I wasted my money and paid him the service fee to go find some who was willing to be proactive
and simply repair the issue before it turned into something bigger.