Our pergola had taken some damage from a storm and we had been trying to get the big box people who built it to repair it. The original materials were not available and it was a custom build. Brad came out promptly when he said he would. He took measurements, took material samples, talked to suppliers on the West Coast and East Coast, found a way to get powder coating done in Greenville to match our existing hardware and then worked cheerfully into the dark with his assistant by lantern light on the install day to complete the work. It looks fabulous and is actually structurally better than before. I would highly recommend Brad and his work ethic. Thanks Brad!