Business Description:
A licensed, bonded and insured home improvement company that specializes in designing and building custom sunrooms, screen porches, pergolas,& Decks
Categories
remodeling & major home repairs
Express Sunrooms
187 Farmington Rd, Summerville, SC 29483, USA
(843) 501-0036

Service

Will Recommend

Total Experience

Rob R.

Charleston, SC

Express Sunrooms

ok

First of all, the estimator told my husband something totally different by two things. The way the roof was suppose to be built and then how long it would take them to build the screen porch. Then we asked for a contract and they said oh, just sign the proposal, We said we wanted a contract and took them 3 weeks to get it to us. Then we asked them cause we work nights to come after the time we got up and they had to be here around 8:30am. The first day they wasted a lot of time, they worked 3 hours, plus we took off from work hoping that they would get done by Saturday which didn't happen. It lingered into the following week and I usually went to work stressed out because this project wasn't finished. One day the following week, the lead guy left his helper for over 2 hours and we had to ask the helper to come in from the heat. Then I called the owner to ask why they are dragging their feet on this project. He was very arrogant and made it sound like that it was bad for them cause we worked second shift. We were polite but I was more anxious for them to get out of the yard by then. Then the lead gets another guy and leaves him for 2 hours saying he went to the trash dump. Friday we came home from work and expected them to be done, but still had junk in yard and not even a courtesy call telling us they would return that Saturday, like we were a minder reader. My husband signed the paperwork off just to get them out of our hair. We had a friend come by and he looked at the work they did and his comment was It was poor workmanship he seen all of what they did. In conclusion, we will never recommend them to anyone, unless they don't work and can sit home and babysit these workers.