Beno Plumbing & Heating is great! I needed a hot water heater repaired, so I called them in the morning and they told me what time they could come and asked if that worked for me. It didn't, so they asked what time did, and they arranged it so that someone could be there while I was there at 10 AM. They totally went out of their way to make things work for me for and provide same day service. I can't say any more about it. They haven't had to come back after fixing it, so I would say so far so good!