Had what I originally thought was a rat in the attic after hearing noises in the attic in the middle of the night. Dennis came out, suspected right away it was a raccoon on the roof. After informing me of the habits of both animals, he set rat trips and made sure to come back and check. Of course, Dennis was right. A raccoon started tearing up my lawn and plants every night. He set a trap and when I woke up Easter morning, we had the critter! I called at 7:45AM, they answered the phone and Dennis immediately responded. Fast, courteous, knowledgeable and great prices too! Don't bother calling anyone else. Old Reliable is the best.