My tech was Danny, an amazing young man: he was extremely polite, did a wonderful clean-up before leaving my property; and the job itself was done extremely well! I've not had a pigeon problem since having had the work done (and the pigeon problem had been horrendous!) As a matter of fact a week after completing my property Danny did a pigeon prevention job for my neighbor across the street; my neighbor stopped to chat with me to express how impressed he was with the work that had been done on my home. (Within days after my neighbor's job was completed, Action sent me an appreciation check for the referral; that is a class act!)