- 1738 Gervais St
- Columbia, SC 29201 | View Map
- (803) 256-1368
- tire and auto repair
- tires & wheel alignment
Longtime customer, happy with overall service
Firestone has been my mechanic for about 8 years. They have impressed me with generally giving a higher estimate on repairs than what the actual repairs end up being--even if it is slightly less, it is nice to know that they are not simply keeping the quoted price when the actual price was less. On two occasions they have given me discounts that were no longer active just to match previous experiences I had had there. My only complaint in 8 years was on a recurring problem I had on a new vehicle (which I sold soon after after discovering there was a lot more damage than I thought). Firestone kept trying to fix problems but never let me know the underlying issue that the frame was very badly damaged--something I feel they should have been able to catch. I've kept going back though and they have continued to give good service.