Business Description:
CHICAGOLAND EYE CONSULTANTS is devoted to the special eye care needs of the entire family, We specialize in comprehensive ophthamology, retina and vitreous,
Categories
eye exams & optometry
Chicagoland Eye Consultants
7447 W Talcott Ave #406, Chicago, IL 60631, USA
(773) 775-9755

Service

Will Recommend

Total Experience

Pam G.

Chicago, IL

Chicagoland Eye Consultants

Workman's Comp Case

Dr. Dhaliwal's office staff charged our insurance provider and collected co-pays for a workman's comp. case with a referral number. The first time the office failed to refund the co pay until after the New Year due to closing out their books for the year?
The second time the office manager replied that fitting for contacts is NEVER covered under a workman's comp case.
When I called to dispute the charge, no one returned my call. I called daily for three days in a row and finally decided to hold until I spoke to the office manager.
I believe this office is unethical in it's practices.

comments

"Hi Pam,
Sorry to hear about your most recent experience. You were able to discuss and address all of your billing questions with our practice administrator. He went ahead and refunded the contact lens exam fee to Michael's account, and he should now see those funds available to him.
We're sorry for any inconvenience this has caused you or Michael, and hope that you have been satisfied with all other aspects of your Chicagoland Eye Consultants experience. The team at CEC is always striving to deliver the highest possible quality of care to our patients, so please let us know if there is anything further that we can do for you.
Yours in Service,
The Chicagoland Eye Consultants Team"

Chicagoland Eye Consultants commented on 03/16/2016