Talked to James about problem we were having with our pipes. He said he would come by after job on his way home. NEVER showed up and didn't even give a courtesy call. Tried calling him several times, and NO call back. We used another unrecognizable phone number, and he answered. He could of JUST said he didn't want to do the job, and we would of moved on. I guess the job wasn't BIG enough a money maker. DO NOT USE !!