From start to finish, I was extremely pleased with the service which I received from Cupertino Plumbing. I had already had bids from two other plumbers before contacting Cupertino Plumbing. As soon as I spoke with Carol on the phone, I felt confident that this was the company I would use for my plumbing needs. Carol took the time to explain in layperson's language what the plumber would be doing. She was very patient with answering all my questions. When the plumber (Tom) showed up at my home, he, too, showed me this same patience and courtesy in explaining his work to me. I could not have been more pleased with Tom and his work. He was very courteous, respectful and neat while in my home and did an excellent job in installing all my new faucets even with some that required some difficult installation. He was always prompt in his arrival each morning and I felt very comfortable having him working in my home. I was also pleased when Carol contacted me at the completion of the project to check to make sure that I was happy with the work that had been done. I will definitely use Cupertino Plumbing again and will recommend their service to others.