Business Description:
Fully Licensed, Bonded & Insured Established in 1965 Same Day Service Retail Showroom One Stop Shop Family Owned & Operated Professional Plumbers and Office St
Categories
plumbers & sewer repair
CUPERTINO PLUMBING
2784 S Bascom Ave, San Jose, CA 95124, USA
(408) 253-0618

Service

Will Recommend

Total Experience

Lester K.

Los Altos, CA

CUPERTINO PLUMBING

Usually a satisfied customer, but disappointed with the last call

I have been using CUPERTINO PLUMBING on and off for a couple of years now, and I have generally been satisfied with their service, which is why I return. The last call they came out on, however, was quite disappointing. I called to schedule an appointment and told them that my back flow device was leaking, so they sent a technician out to the house. After about an hour, the tech said he couldn't help me because it was a back flow device issue, and they didn't have the part to fix it, and he referred me to a back flow specialty company. So, I paid for the service call, and he went on his way. The problem I have with this is that I stated that I had a back flow issue, and if they can't repair back flow issues, I don't understand why they sent someone out to look at it anyway.