I had Brandon as my technician and he was awesome! He arrived for our appointment on time (even a few minutes early), was friendly, and extremely knowledgeable of his job. We had red squirrels in our attic, and he identified all areas they may be coming in. A trap was set and within less than 24 hours, we caught them. You can tell he truly loves what he is doing. Because of him, my experience with Creature Control was second to none and I wouldn't hesitate to hire Creature Control again or recommend them to friends and family. As a side note, you might want to buy some small drones to go up in the attics so these guys don't have to!