My husband and I have been very satisfied with the thorough work Josh had done in our basement and outside of our home to try to block several different entry points for mice. He has been very honest with us in saying that he has done his best to find entry points but since we are in a condo and have joining well its difficult to block off all areas. But, he is very well educated in finding entry points that our other pest control and my husband and I have never thought of at all. We have been very satisfied with the service. Previous pest control company's claimed to look for entry points but maybe took 5 minutes to do so, every time Josh has came he does a thorough inspection inside and outside.