Everyone in this company that I've had contact with has been extremely competent, friendly and respectful. When the situation was being evaluated both John and Dave wore booties in the home, then took them off at the attic and then put them back on when walking through the home again!!!! No bat debris was tracked through our home:) John was our service provider and did an excellent job explaining the solutions to our bat problem. No pressure, just honest information. John was able to complete everything in one day and took on two additional issues we had- a flashing leak at the chimney and a tree trimming. All done!!! In a few weeks, Dave will be able to do the attic cleanup and I already know we will be happy with his work as well. It feels wonderful to recommend such a quality company as Creature Control. Thank you for such a great job done!