We had a great experience with A & M RV Center. Katie was the leasing representative from the start. She was more than helpful. When the day to get the RV came around, they were even more accommodating. They picked us up at our motel and took us back to the RV rental place. The RV that we got had a furnace that wasn't working. We didn't mind waiting while they put a new one in. It was a very nice RV. There were no hassles returning it. Their prices were pretty compatible with other places. The only thing they could have done better was to stop the rain. It rained 17 out of 21 days. But at least we were warm and dry in the RV.